New Fire and Rescue ‘Portal’ page roll out
We have recently launched our first portal page for Fire and Rescue – the new design will give teams the opportunity to provide a ‘one stop shop’ for users, making […]
We have recently launched our first portal page for Fire and Rescue – the new design will give teams the opportunity to provide a ‘one stop shop’ for users, making […]
As part of a project we are running looking at how we can use technology to better support care leavers, we have mocked up some prototypes following our research, mapping and […]
As part of the ongoing development of the website we have recently rolled out our new navigation pages to certain areas of the site. The new design makes it much […]
Warwickshire County Council has volunteered to lead on one of the transactions identified for the next phase of the Local Gov Performance Platform in conjunction with GDS. This follows on […]
As part of our ongoing improvements to the website we have recently implemented a few updates. Don’t get too excited just yet – these are just the first few developments […]
It’s been almost three years since we rolled out the new look website, and time has flown. Needless to say, design trends, user expectations and visitor attitudes have changed dramatically […]
Following the lead set by GDS in their Government Service Design Manual, myself and a few colleagues at WCC have been exploring how we might adopt these service standards and how they […]
School closures We launched the new process for signing up for school closure text alerts last week, and it’s already been used by 4000 customers! We have received some feedback […]
Household waste recycling centres We made an update to all the recycling centre titles to include the town or area on the summary page, as these had all been removed […]
In July we held usability testing for the Registrations section of the website. These popular pages include services for registering births, deaths, weddings, civil partnership as well as ordering copy certificates. Tasks […]